These Terms and Conditions govern any transaction between Contacts2Go and our customers: Our terms and conditions are simple: - All customers who order replacement contact lenses must have a valid prescription.
- Your order must be for the same contact lenses that you are already successfully wearing. We accept no responsibility for our customers' lack of suitability to wear contact lenses.
- Customers who place an order with contacts2go give permission to contacts2go to contact their optometrist and request a copy of their prescription.
- All customers have not been advised by a doctor not to wear contact lenses, or to stop wearing the prescribed contact lenses.
- We reserve the right not to supply contact lenses if we feel that the selected lenses are not in accordance with the specifications provided by your optician or optometrist, or may put you at some risk.
- By completing the online order form you agree to accept shipment for the selected product, and agree to pay by the method indicated on your order form.
- By completing the online order form you agree and accept that you are the person responsible for the credit card and accept responsibility for all charges made on our site by your card.
Refunds: If you return any unopened merchandise in its original condition within 30 days, we will provide a full refund. Defective Lenses: If you have any problem with any lens purchased from us at any time please let us know. If your lenses are determined to be defective by the manufacturer we will replace the lens. Exchanges: If your prescription changes we will exchange unexpired and unopened boxes of contact lenses for your new prescription. |